Privacy Policy

Last Updated: July 20, 2026

At Apex Textile, we value your privacy and are committed to protecting the personal and business information you share with us.

As a textile manufacturer serving customers worldwide, we recognize that many of the inquiries we receive involve confidential business information, including product concepts, technical specifications, designs, artwork, packaging requirements, sourcing plans, and purchasing information. We understand that trust is essential to every business relationship and are committed to handling your information responsibly and securely.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be shared.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or communicate with us.

Personal Information

When you submit an inquiry, request a quotation, or place an order, we may collect information such as:

  • Name
  • Company name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Country or region
  • Information voluntarily provided through contact forms, emails, or other communications

Business and Project Information

For OEM, ODM, wholesale, and custom manufacturing projects, we may collect additional business information, including:

  • Company website
  • Business type
  • Product requirements
  • Estimated order quantity
  • Fabric specifications
  • Customization requirements
  • Product drawings, artwork, labels, logos, or packaging requirements
  • Other information necessary to prepare quotations, samples, and production

Website Usage Information

To improve our website and maintain its security, we may automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interaction data

This information is used only for website operation, security, analytics, and service improvement.

2. How We Use Your Information

We use your information solely for legitimate business purposes, including:

  • Responding to inquiries and quotation requests
  • Preparing product recommendations, samples, and quotations
  • Processing retail orders
  • Managing OEM and wholesale production
  • Communicating production schedules and shipping updates
  • Providing customer support
  • Improving our products, services, and website
  • Maintaining business records
  • Preventing fraud and protecting website security
  • Complying with applicable legal and regulatory requirements

We only collect information that is reasonably necessary to provide our products and services.

3. Confidentiality Commitment

Protecting our customers’ confidential information is one of our core business principles.

Apex Textile does not sell, rent, lease, trade, or otherwise disclose your personal or business information to third parties for advertising, marketing, or commercial purposes.

The information you provide remains your information. We use it only to support our business relationship with you and to provide the products and services you request.

For OEM, ODM, and custom manufacturing projects, customer information may include confidential product designs, technical specifications, artwork, branding materials, packaging concepts, sourcing requirements, pricing discussions, and purchasing plans.

We treat such information as confidential and use it solely for purposes directly related to quotation, sampling, production, quality control, logistics, and after-sales service.

Unless required by applicable law or authorized by you in writing, we will not intentionally disclose your confidential business information to competitors, unrelated third parties, or other customers.

4. Information Security

Protecting customer information is an important part of our daily operations.

We implement reasonable administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, disclosure, alteration, misuse, or loss of information.

Our information security practices include:

  • Limiting access to customer information to authorized personnel who require it to perform their job responsibilities.
  • Restricting access to confidential project information on a need-to-know basis.
  • Maintaining appropriate system access controls and security procedures for electronic information.
  • Requiring employees to handle customer information responsibly and confidentially.
  • Regularly reviewing and improving our internal information security practices.
  • Taking reasonable measures to protect confidential business information throughout the quotation, production, and delivery process.

While no method of electronic transmission or information storage can be guaranteed to be completely secure, we continuously work to improve our security measures and minimize potential risks to customer information.

5. Information Sharing

We only share information when it is necessary to provide our products and services or when required by law.

Information may be shared with trusted service providers, including:

  • Shipping and logistics partners
  • Payment processing providers
  • Website hosting and IT service providers
  • Professional service providers supporting our business operations
  • Government authorities when legally required

Where appropriate, these service providers are expected to protect your information and use it only for the purposes necessary to perform the services requested by Apex Textile.

6. International Customers

As an international textile manufacturer, we serve customers in many countries and regions.

Your information may be transferred, stored, or processed in locations where we or our trusted service providers operate. Regardless of where your information is processed, we take reasonable measures to protect it in accordance with this Privacy Policy.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information where permitted by law.
  • Withdraw consent where applicable.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page together with the revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your information, please contact us using the contact information provided on our website.

We appreciate your trust and are committed to protecting both your personal information and your confidential business information throughout our partnership.