Shipping Policy

At APEX, we provide flexible international shipping solutions tailored for both sample and bulk orders.

1. Order Processing

  • Sample orders: 3–7 business days

  • Bulk orders: 7–20 business days (depending on quantity and customization)

2. Shipping Options

We offer:

  • Express shipping (DHL, FedEx, UPS) for fast delivery

  • Standard international shipping for cost efficiency

  • Customized logistics solutions for bulk orders

3. Estimated Delivery Time

  • Express: 5–10 business days

  • Standard: 10–20 business days

Delivery times are estimates and may vary due to customs clearance or logistics conditions.

4. Freight & Cost Structure

  • Shipping costs for sample orders are calculated at checkout

  • Bulk order shipping costs are quoted separately based on volume, weight, and destination

5. Customs & Import Duties

Buyers are responsible for all applicable customs duties, taxes, and import fees.

We can provide necessary documentation to assist with customs clearance if required.

6. Risk Transfer & Logistics Responsibility

Unless otherwise agreed (e.g., DDP terms), all shipping risk transfers to the buyer once the goods are dispatched.

We will assist in tracking shipments and coordinating with logistics providers when necessary.

7. Delivery Issues

If a shipment is delayed or affected by external factors (customs, weather, carrier delays), we will assist in resolution but cannot guarantee delivery timelines.